Frequently Asked Questions
Everything you need to know about bringing Zak into your home.
What materials are used in Zak furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, premium upholstery fabrics, and non-toxic finishes to ensure your pieces last a lifetime.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days. For larger furniture items, our white-glove delivery service will contact you within 5 days to schedule a specific delivery window.
Do you offer a warranty on your products?
Yes, all Zak furniture comes with a limited 5-year warranty covering structural defects and craftsmanship to give you complete peace of mind.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, minus a flat-rate return shipping fee.
Can I request fabric swatches before purchasing?
Absolutely. You can order up to five complimentary fabric swatches through our website to see how our colors and textures look in your home's unique lighting.
Do you ship internationally?
Currently, Zak ships to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.